Job Opportunities
ELDR is looking for individuals with the following skillsets.
About the role
You’ll be the friendly, reassuring guide who helps new subscribers get set up and get the most out of ELDR — from first log-in to organizing their family’s records with confidence.
What you’ll do
- Onboard new individual, family, and business subscribers.
- Walk members through the private- and medical-side portal features.
- Answer questions with patience and empathy, and turn confusion into confidence.
- Share member feedback with the product team to keep improving.
What we’re looking for
- 2+ years in customer success, support, or a member-facing role.
- Warm, patient communication style — many members are navigating stressful times.
- Comfort explaining technology to non-technical users.
About the role
ELDR is building the secure vault where families keep their most important medical, financial, and legal records — available anytime, anywhere, and even while traveling overseas. As a Senior Full-Stack Engineer, you’ll help design and build the platform that thousands of families trust in their most stressful moments.
What you’ll do
- Build and maintain features across our React front end and Node/TypeScript services on AWS.
- Design with security and privacy first — this is HIPAA-regulated data.
- Improve the intuitive dashboards that let subscribers upload, organize, and share their records.
- Partner with compliance to keep our HIPAA, GDPR, and NIST-aligned posture strong.
What we’re looking for
- 5+ years building production web applications end-to-end.
- Strong TypeScript, React, and Node experience; comfortable on AWS.
- A security mindset and care for handling sensitive personal data.
- Empathy for the families we serve during difficult, high-stakes moments.
About the role
Privacy and security are the foundation of everything ELDR does. You’ll help maintain and continuously improve our security program — through enhancements, audits, and risk mitigation — so our subscribers’ records stay protected.
What you’ll do
- Maintain our HIPAA, GDPR, and NIST SP 800-53 aligned controls and documentation.
- Run and coordinate internal and third-party audits and risk assessments.
- Track remediation and drive continuous security improvements.
- Partner with engineering to build privacy into the product by design.
What we’re looking for
- 3+ years in security, compliance, or IT risk — healthcare data a strong plus.
- Working knowledge of HIPAA and modern security frameworks.
- Detail-oriented, organized, and a clear communicator.
About the role
ELDR partners with businesses and affiliates to bring a meaningful, non-traditional wellness benefit to employees and communities. You’ll grow those relationships and open new ones.
What you’ll do
- Grow ELDR’s Business Affiliate and HR benefit programs.
- Build relationships with employers, brokers, and affiliate partners.
- Communicate the value of ELDR as an employee benefit that delivers real peace of mind.
- Collaborate with marketing to support partner enablement.
What we’re looking for
- 3+ years in partnerships, B2B sales, or business development.
- A consultative, relationship-first approach.
- Interest in health, benefits, or fintech a plus.